Quality

Our Goal

“To achieve for each of our patients, the best possible clinical outcome, the highest possible level of customer service, and the most efficient use of our resources.”

 

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Commitment to Quality - Ardent Health Services

Raising the Bar on Quality

Ardent sets aggressive quality standards for our facilities, striving to exceed state and national benchmarks in the areas of clinical quality and customer service. We adopt evidence-based practices, confirmed by research to improve patient outcomes. We believe measurement is key to continued improvement and we empower our leaders to create a culture that values and rewards quality at every level. With a focus on quality improvement, we set the bar high and raise it again and again.

The result? Measurable improvements in the areas of patient safety, clinical quality and customer loyalty:

  • 80% of Core Measures clinical quality indicators are at 100%
  • 16% decrease, year over year, in Hospital-Acquired Conditions
  • 87% of Ardent hospitals received a three-star rating or above in comparison with 78 percent of all hospitals ranked in CMS’ Overall Hospital Quality Star Rating
  • Seven hospitals were recognized by Modern Healthcare as “Best Places to Work” in 2017 – more than any other system in the country.

Ardent Health Services

Ardent Health Services invests in quality health care. In people, technology, facilities and communities, Ardent makes considerable investments – producing high quality care and extraordinary results.

Contact Us

One Burton Hills Blvd.
Suite 250
Nashville, TN 37215
(615) 296-3000